|
♔ Monday, August 30, 2010
8/30/2010 09:01:00 PM |
»
Official.
It's official. This has started. I have become a little more than upset at how customers are today. Ridiculous it has become. However, this is part and parcel in the life of a salesperson. We just scoff at such things and occasionally, point out the stupidity of them amongst ourselves.
Not very nice right?
Wait till you find out the really really....well dumb stuff the customers do. Or maybe they're not at fault. Who's to know? And, who wants to know? ;)
Working at a company that is....so to speak, an authorised dealer of a specific company, they're really big, and have been quite, if not, tremendously successful in their marketing. They are of course, victim of their rival's marketing strategy, or customers are just plain fucking blind.
Our shop's name blatantly spells out what we sell. Or atleast majority of what we sell. Here's a sample of a typical dumbass that walks in.
Customer: "I'm looking for an iPod."
Salesperson: "I'm sorry, have you seen the sign outside? It says Sony."
This is just one. It's become, not so hilarious, but a huge pain in our ass. Here's another one.
Customer: "I'm looking for a camera model."
Salesperson: "Which one?"
C: "The Cybershot."
S: "Well yes, which one? Sony's camera are all grouped under Cybershot"
They never answer the question. Can you imagine if they answered with, "The black camera."
What the fuck goes through their heads when answering a question? Holy fucking hell.
A few customers come in asking for a power adaptor for their laptops, telling us it's the black laptop. We have a fucking problem. Prior to the colour models, they were either purple, or black. Some think that they all use the same power adaptor, I don't blame them, but if they were the same, wouldn't the question, "Which model are you using, Sir?" be fucking redundant?
Ironically, they say customer service is bad. I think it's a clear cut case of customer stupidity and arrogance.
Some of these dumbfucks have degrees. Can you believe this? DEGREES. I know the credibility of their degrees have been degraded.
More will come. I promise.