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♔ Thursday, September 2, 2010
9/02/2010 01:12:00 PM |
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Know how noise cancelling earphones work?
They have microphones on the earphones itself, sends the signal to a small little thing halfway to the earphone jack, in real time. The recorded sounds are inverted and played back with your music from your mp3/phones/airplane audio.
Sony has mp3 players that has this function, but still require the microphones to be on your earphones. Simple design inference tells you that what's intended to be cancelled is the noise directed towards your ears.
Understand so far?
One customer, came to ask why isn't the microphones on the mp3 player itself, so that you can use any other earphones. It's a million dollar idea, from the first point of view.
But what happens when you put your mp3 player into your pocket? Wouldn't that design be redundant? What does your microphone have to record, and to cancel? The shuffling of your mp3 against your jeans? What the fuck was going through your head? Yeah, sound travels. The full amplitude of the sound may not reach your jeans, thus you don't fully enjoy the noise cancelling that your mp3 is capable of. At this point of time, it's still immature, and thus very likely cannot be done. Even the high end noise cancelling earphones that demand $549 still require the microphones for recording constant, external noise to be on the earphones itself. Why would you want to cancel something that's not directed at your ears. That itself, if inverted, would become noise.
Learn simple engineering much?
Customers who think they know, but don't actually know.
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♔ Monday, August 30, 2010
8/30/2010 09:01:00 PM |
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Official.
It's official. This has started. I have become a little more than upset at how customers are today. Ridiculous it has become. However, this is part and parcel in the life of a salesperson. We just scoff at such things and occasionally, point out the stupidity of them amongst ourselves.
Not very nice right?
Wait till you find out the really really....well dumb stuff the customers do. Or maybe they're not at fault. Who's to know? And, who wants to know? ;)
Working at a company that is....so to speak, an authorised dealer of a specific company, they're really big, and have been quite, if not, tremendously successful in their marketing. They are of course, victim of their rival's marketing strategy, or customers are just plain fucking blind.
Our shop's name blatantly spells out what we sell. Or atleast majority of what we sell. Here's a sample of a typical dumbass that walks in.
Customer: "I'm looking for an iPod."
Salesperson: "I'm sorry, have you seen the sign outside? It says Sony."
This is just one. It's become, not so hilarious, but a huge pain in our ass. Here's another one.
Customer: "I'm looking for a camera model."
Salesperson: "Which one?"
C: "The Cybershot."
S: "Well yes, which one? Sony's camera are all grouped under Cybershot"
They never answer the question. Can you imagine if they answered with, "The black camera."
What the fuck goes through their heads when answering a question? Holy fucking hell.
A few customers come in asking for a power adaptor for their laptops, telling us it's the black laptop. We have a fucking problem. Prior to the colour models, they were either purple, or black. Some think that they all use the same power adaptor, I don't blame them, but if they were the same, wouldn't the question, "Which model are you using, Sir?" be fucking redundant?
Ironically, they say customer service is bad. I think it's a clear cut case of customer stupidity and arrogance.
Some of these dumbfucks have degrees. Can you believe this? DEGREES. I know the credibility of their degrees have been degraded.
More will come. I promise.